TriBay Autos is a smart digital platform connecting auto rickshaw owners with skilled and verified nics for all types of repairs and maintenance services. We aim to make vehicle care simple, fast, transparent, and reliable.
TriBay was founded in 2023 with a mission to transform the way auto rickshaw repairs are done in India.
We currently operate in select cities and are rapidly expanding. You can check the app or website for our active service locations.
You can book a repair via the TriBay app or website. Simply select your vehicle issue, choose a time slot, and a nearby nic will be assigned to you.
Yes, all our nics go through a strict background check and technical assessment before onboarding.
Yes, most of our repair services come with a limited-time service guarantee. You’ll find the warranty details in your service receipt.
We accept UPI, credit/debit cards, and cash (in some locations). Online payments are preferred for faster billing.
Visit our website or app and apply under the “Join as Mechanic” section. Our onboarding team will get in touch with you.
Mechanics on TriBay receive consistent job assignments, get access to digital tools, earn incentives for quality service, and grow their income with support from our team.
Payments are made weekly or bi-weekly directly to your registered bank account or UPI, based on completed jobs.
Yes! We’re actively looking for reliable partners. Please reach out to our partnerships team through the “Partner with Us” form on the website.
We facilitate both. Our nics can source genuine spare parts through approved vendors if required.
Please reach out to our support team via the in-app help section or write to us at support@tribay.in.
Yes, rescheduling is allowed from the app within a specified time window before the scheduled slot.
Yes, a digital invoice will be sent to your registered email/WhatsApp after the service is completed.
No, we maintain 100% transparency. You’ll see a complete breakdown of service costs before confirming.
Tribay RSA (Roadside Assistance) is a reliable support service provided by Tribay Autos that helps auto rickshaw owners and drivers in case of vehicle breakdowns, nical failures, battery issues, tire punctures, and more anytime, anywhere including on-the-spot repairs, towing, or cab services to reach your destination.
Currently, our services are designed for auto rickshaw owners and fleet operators enrolled with Tribay. Soon, we plan to extend it to other vehicle types.
We currently operate in Pune including Pimpri-Chinchwad, with rapid expansion planned across more zones. You can check the app or website for service availability in your area.
Tribay RSA covers:
• On-site nical breakdown support
• Battery jumpstart or replacement assistance
• Flat tire repair or replacement
• Towing support (if needed)
• Fuel delivery (limited liters)
• Minor electrical fixes
• Key Lost Assistance
• Cab Service
Intercity Cover is for long-distance travel between cities, while Road Trip Cover is for short trips within the city. Both plans offer different service limits and coverage areas.
You can raise a request via:
• Tribay App
• Helpline Number: 7887TRIBAY (7887874229)
• WhatsApp Support: 7887TRIBAY (7887874229)
Our average turnaround time is 30 to 45 minutes, depending on your location and traffic conditions.
If you have an active RSA subscription plan, most services are free or heavily discounted. Ad-hoc users may be charged based on the nature of the service.
Yes, we recommend the vehicle owner or driver be present at the spot for verification and smooth assistance.
You can get up to 3 services during the policy duration under the Intercity Cover Plan.
Yes, fuel delivery is applicable under the Road Trip Cover Plan.
The waiting period is 7 days for both State and City cover, and 3 days for the Road Trip Cover.
You can subscribe via the Tribay App or directly through our partner representatives. We offer monthly and yearly plans.
We accept UPI, credit/debit cards, net banking, and wallet payments via the Tribay platform.
You can cancel your plan anytime. Refund policies depend on the plan type and usage status. Check our Terms & Conditions for full details.
We strive to reach all areas, but in case of remote locations, we may take extra time or arrange third-party towing to the nearest service point.
Yes! Tribay RSA is operational 24 hours a day, 7 days a week, including holidays.
• Customer Care: 7887TRIBAY (7887874229)
• Email: contact@tribay.in
• App Chat Support: Available inside the Tribay app